Alerts now sorts into Needs action, Competitors, and FYI
Alerts now opens on what needs your team, keeps competitor activity and general updates in their own lanes, and shows who, where, and what was said on every row.
Three lanes with live counts Needs action, Competitors, and FYI each show how many alerts they hold, and one click switches the queue to that lane.
Rows you can scan Each alert shows the brand, forum, number of posts, and a quote from the conversation, with Competitor and Urgent badges where they apply.
Evidence first The detail pane leads with the posts behind an alert and links straight to each one, followed by brand, forum, post count, and when it last triggered.
Clearer actions Acknowledge, Snooze, and Dismiss each explain what they do, and the bulk action says exactly how many alerts it covers.
More of the queue on screen Status and date filters sit in one queue header, so more alerts are visible without scrolling, including on phones.